Workshop Controller

Workshop Controller – Telford  – Main Dealership - £35,000 

Job Title – Workshop Controller

Salary - £35,000 Basic Salary Plus Bonus 

Location – Telford

Our client in Telford has a fantastic opportunity for a Workshop Controller to join their busy workshop.

Workshop Controller

Key Responsibilities

Responsible for the efficiency and utilization of technicians

Ensuring the successful distribution of job cards through the workshop

All related administration is completed to an accurate standard

Ensure accurate & timely processing of all “job card write-ups” and job completion status on DMS

Pass all completed jobs to service costing/warranty/administration for invoicing whilst ensuring all work hours expended have been documented

Operate the workshop loading system, allocating jobs to the Technicians who are most suitable

Upsell to customers when appropriate and enjoy hitting both personal and department targets

Allocate and manage work across the workshop team

Monitor vehicle progress and ensure jobs are completed on time

Carry out quality checks and ensure high standards are maintained

Liaise with technicians, service advisors, and customers

Support and motivate the workshop team

Ensure health and safety procedures are followed

Help maximise workshop efficiency and productivityMinimum

Requirements as a Workshop Controller in Telford

Be a true service professional who is an excellent communicator and leader who has a desire to build a career with this well-respected dealer group and world-renowned brand

Experienced Workshop Controller with an outgoing professional manner who copes well under pressure and provides a service of excellence

You will need to have experience gained in a main dealer Service Department

Previous experience in a Workshop Controller or senior technician/senior service advisor

Strong automotive knowledge and technical understanding

Excellent organisational and communication skills

Ability to manage a busy workload and meet deadlines

Strong attention to detail and commitment to quality

Full UK driving licenceIf you want to hear more about the Workshop Controller role, please send us your CV

Workshop Controller – Telford – Main Dealership - £35,000 + Bonus