Senior Medicines Manager Coordinator

In this role you will ensure safe, accurate and timely processing of prescription requests within a busy GP practice. You will work closely with GPs, pharmacists and admin colleagues to support day-to-day prescriptions operations and patient safety. You will handle repeat prescribing processes, identify medication queries, and contribute to quality improvements and medicines optimisation. This is a values-driven, collaborative role that impacts patient care and prescribing safety at scale.

• Process repeat and acute prescription requests per policy and protocols
• Ensure prescriptions are prepared and authorised within timescales
• Identify and escalate medication queries and safety concerns to clinicians
• Monitor medication review dates and recall patients as due
• Be a point of contact for patients, pharmacies and healthcare professionals
• Support and guide prescriptions team members
• Review and improve prescribing administration processes
• Support medicines optimisation initiatives and prescribing audits
• Process medication-related correspondence per protocols
• Maintain accurate patient records using the clinical system
• Contribute to quality improvement and prescribing safety reviews
• Comply with information governance, confidentiality and safeguarding
• Provide day-to-day supervision and support to prescription clerks
• Assist with training and development of prescription staff
• Monitor workload distribution within the prescriptions team
• Support prescribing procedures implementation and review
• Escalate concerns or risks to management
• Develop standard operating procedures for prescribing administration
• Work with the practice pharmacist, pharmacy technicians and clinicians
• Identify patients needing medication reviews and recalls
• Assist with prescribing safety audits and prescribing performance
• Monitor compliance with prescribing protocols and guidelines
• Support reduction of prescription waste through patient education and proper administration

• GP practice prescribing or medicines management experience
• Experience processing repeat prescriptions using EMIS Web
• Experience handling confidential patient information
• Experience managing a busy workload and competing priorities
• GCSEs in English and Maths
• Evidence of continuous professional development
• Desirable: supervising administrative staff
• Desirable: supporting prescribing audits or quality improvement projects
• Desirable: knowledge of Electronic Prescription Service (EPS)
• Desirable: understanding of medicines optimisation and prescribing safety initiatives

• attention to detail
• strong communication skills
• team guidance and leadership
• EMIS Web
• Electronic Prescription Service (EPS)
• practice clinical system