Senior Manager Omnichannel Engagement

Qualifications

10-15 years of business experience including 5 years of omnichannel delivery or operations experience with expertise in digital production (e.g., web development) and campaign management activities in the Healthcare industry; Pharma experience is a bonus

Strong ability to build and manage/grow customer relationships, and navigate complex buying and decision-making environments

Deep understanding of digital marketing tactics (websites, email, paid media, social media, SEO/GEO, mobile apps, etc.) and the technology platforms that enable them

Experience managing multiple large-scale programs with complex and heterogeneous technology landscapes

Strong written and verbal communication skills, with proven ability to communicate with technical and non-technical audiences alike

Robust analytical skills to evaluate operational performance and identify efficiencies or areas for improvement

Excellent project, program, and portfolio management skills in a digital domain, with attention to detail, urgency, and a solution-oriented mindset

Skilled relationship-builder and cross-functional collaborator, able to manage priorities and drive results across internal and external stakeholders

Experience creating detailed reports and delivering presentations to senior audiences

Excellent planning, organizational, and time management skills

Ability to travel

EOE
Our client is an Equal Opportunity Employer, committed to a workplace free from discrimination and harassment. Employment decisions are based on business needs, job requirements, and individual qualifications without regard to race, color, religion, gender, age, disability, sexual orientation, gender identity, marital status, military service, genetic information, or any other status protected by law.