Strategic Account Specialist (M/F/D)

In this role you drive growth and management of strategic customer accounts in Telecom, Data Center, and Networking. You’ll align with cross-functional teams to shape account strategies and commercial opportunities. You’ll monitor customer demand and ensure timely execution of plans and follow-ups. The position offers remote work with occasional client visits, with Milan as a base or within Italy.

• Lyra Wellbeing Employee Assistance Program
• Competitive salary under Level 2 CCNL Commercio
• Opportunities for professional growth
• Support development and growth of strategic customer accounts in Telecom, Data Center and Networking
• Build and maintain strong relationships with customers and internal stakeholders
• Coordinate commercial activities across sales, product management, operations and customer service
• Understand customer applications, demand and business needs to position Molex proposals
• Assist in preparation and execution of account plans and goals aligned with growth objectives
• Monitor customer opportunities and demand with accurate delivery tracking
• Track real-time customer activity for timely internal follow-up and execution
• Support customer reviews, business updates, QBR preparations and regular account management reports
• Bachelor in Engineering
• Several years of experience in sales support, account management, customer operations, or commercial roles in electronics/telecommunications/networking/data center industries
• Familiarity with SAP, Salesforce and other CRM/ERP systems
• Experience in international/matrixed organizations
• Fluency in English and Italian; Chinese a plus
• Experience in sales operations, forecasting, pipeline management, and business reporting
• Proactive
• Customer-focused
• Solution-oriented
• SAP
• CRM/ERP systems