Senior Client Success Manager – SaaS Growth
Role Description & Technical Scope
Lupa Pets in London is seeking an energetic Customer Success Manager to own a portfolio of B2B clients, ensuring they realize the full value of the platform.
You’ll drive retention, manage renewals, forecast health, and collaborate with Support and Product to resolve issues quickly.
You’ll build strong relationships, communicate clearly with non-technical users, and thrive in a fast-growing, hands-on environment at our Paddington HQ.
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Key Details
- Date Posted: 19 Oct 2026
- Location: london
- Employment: Permanent
- Workplace: Hybrid
- Domain: Management & Operations, Sales
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Lupa Pets
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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