Cyber Service Integration Manager

Cyber Service Integration Manager

This is a new and exclusive opportunity for a Cyber Service Integration Manager to join the thriving Cyber team in this thriving investment bank as they grow their Service Integration Manager - Cyber team

Role details

Title: Service Integration Manager - Cyber

Salary: £80,000 - £120,000

Focus of the role: the first-line service-management framework for Cyber services

Location: London City and home working hybrid (50/50%)

The Cyber Service Integration Manager is responsible for owning and operating the first-line service-management framework for Cyber services supporting EMEA, Americas Division (inc Canada & Brazil) and APAC. This includes end-to-end service integration, international service reporting, service catalogue management, SLA and KPI governance, service-performance controls and continual improvement.

Operating within the EMEA-led SIAM integration hub, the role will coordinate Cyber teams, regional technology teams, intragroup providers and third-party suppliers to provide a consistent, controlled and evidence-based view of Cyber service performance across supported regions and entities.

Key Accountabilities

End-to-End Cyber Service Integration

International and Cross-Regional Integration

Cross-Supplier and Cross-Function Coordination

Cyber Service Performance, Risk and Resilience

Governance and Integrated Service Reviews

Stakeholder and Supplier Engagement

Continual Improvement and Service Maturity

International Cyber Service Reporting, Catalogue and SLA Management

Skills and Experience

Strong experience in IT Service Management or service integration within a complex, multi-supplier environment

Strong experience supporting Cyber or security services as managed end-to-end services

Ability to influence Cyber, technology, regional and supplier teams without direct authority

Experience with ServiceNow

ITIL v4/5

This role is open now for applications, for more information and the chance to be considered, please do send through a CV- Good luck

("service manager" or "service management") and integration and cyber and and security and ServiceNow and itil and siam and bank

("service manager" or "service management") and integration and cyber and security and (ITIL OR SIAM OR BANK)

("service manager" or "service management") and integration and cyber and security and ITIL and SIAM

To find out more about Huxley, please visit

Huxley, a trading division of SThree Partnership LLP is acting as an Employment Business in relation to this vacancy | Registered office | 8 Bishopsgate, London, EC2N 4BQ, United Kingdom | Partnership Number | OC(phone number removed) England and Wales