Senior Customer Service Team Lead (Danish/English/Chinese)
Role Description & Technical Scope
The Lemon Consulting in Barcelona, Spain is seeking a Team Lead to lead, support and develop a customer and consumer service team on-site. You will foster a positive, collaborative environment and drive engagement with service objectives to meet deadlines and SLAs.
You will monitor team productivity, analyze performance metrics, and collaborate with Quality and senior staff to improve service quality and customer satisfaction. Strong leadership and data-driven decision-making are essential.
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Key Details
- Date Posted: 23 Oct 2026
- Location: United Kingdom
- Employment: Permanent
- Workplace: Hybrid
- Domain: Ventas
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Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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