Customer Service Assistant

Our client is looking for a 6 motnh FTC Customer Service Assistant to join their team and play a key role in delivering an exceptional experience to customers across their global markets.

This is an excellent opportunity for an organised and customer-focused individual who enjoys building positive relationships, solving problems and working collaboratively in a fast-paced environment.

Customer Service Assistant  

6-month FTC (potential extension)

£14-15ph

Monday– Thursday 8:45am-5:00pm Friday 8:45am-16:30pm (39 hour week)- Hybrid Working

Kingsbury, Greater London

Customer Service Assistant  

Job Description

Acting as a first point of contact for customers and supporting the smooth processing of orders.

Processing customer orders accurately and ensuring all relevant specifications and information are correctly entered onto the system.

Contacting customers where clarification is required and resolving queries relating to orders, products or services

Assisting with general administrative activities, ensuring documentation and records are maintained accurately and are readily available when required. 

Customer Service Assistant  

Essential Experience/Skills/Qualifications

1–2 years' previous customer service experience, preferably within a commercial, technical or manufacturing environment.

Strong communication and interpersonal skills.

Excellent attention to detail, particularly when processing customer orders and specifications. 

If you feel you’re a good fit for this position, please click ‘apply