IT Support Analyst II: Advanced Troubleshooting & Knowledge
Role Description & Technical Scope
SCIGON is seeking an IT Support Analyst II (Level 2) to handle high-complexity issues, reduce escalations, and improve knowledge systems. You will work independently as a trusted escalation point, focusing on advanced troubleshooting, process improvement, and knowledge expansion.
The role includes contributing to device refresh initiatives and office technology rollouts. You will manage most requests with minimal supervision, following IT standards and participating in projects that enhance
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Key Details
- Date Posted: 22 Oct 2026
- Location: london
- Employment: Permanent
- Workplace: Hybrid
- Domain: IT & Technology
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SCIGON
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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