Customer Service Administrator

Customer Service Administrator

Whiteley | c£28,371 + Bonus + Excellent Benefits

Full Time | Permanent

Looking for a role where you can build your skills, take on new challenges and develop your career?

We're recruiting for a Customer Service Administrator to join a successful and growing business with a reputation for investing in its people.

This is a fantastic opportunity for someone with customer service and administration experience who is ready to step into a varied role that offers genuine progression and development opportunities.

You'll be part of a busy, supportive team where you'll gain exposure to a range of responsibilities, develop your commercial awareness and play an important part in delivering an excellent customer experience.

The Role - your responsibilities will include:

• Processing and checking completed work through internal systems
• Liaising with customers to obtain purchase orders and required information
• Managing customer-specific invoicing requirements
• Working to deadlines to ensure work is processed accurately and on time
• Supporting colleagues across different areas of the business when required
• Delivering a high standard of customer service through email and telephone communication
• Providing general administrative support to ensure the smooth running of the team

About You

We're looking for someone who is:

• Experienced in customer service and administration
• Organised, proactive and able to manage multiple tasks
• A confident communicator with a professional telephone manner
• Detail-focused with strong accuracy levels
• Comfortable working to deadlines in a fast-paced environment
• Proficient in Microsoft Office, including Excel, Word and Outlook
• Eager to learn, develop and progress their career

What's in it for You?

• Salary of c£28,500
• Annual bonus scheme
• Excellent training and development opportunities
• Career progression pathways and apprenticeship programmes
• Healthcare cash plan
• Pension scheme
• Employee recognition and reward schemes
• Retail discounts and employee perks
• Share option scheme
• 33 days holiday including bank holidays
• Holiday buy and sell scheme
• Modern office environment
• On-site food and coffee truck

If you're looking for more than just another admin role and want to join a business that will support your development and help you grow professionally, we'd love to hear from you. Apply today