Customer Experience & Insights Lead (Remote-friendly)
Role Description & Technical Scope
Evaneos is seeking a Customer Experience & Satisfaction Manager to champion the traveler voice and translate feedback into action. You will measure satisfaction at every touchpoint, oversee the quality of 600 partner agencies, and manage e-reputation to boost trust and conversion.
You’ll work with Product, Tech, Marketing, and Sales to drive prioritized improvements, report insights, and influence decisions that elevate the traveler experience across Evaneos’s network.
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Key Details
- Date Posted: 29 Sep 2026
- Location: paris
- Employment: Permanent
- Workplace: Hybrid
- Domain: Marketing et médias, Management & Opérations
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Evaneos
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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