Airline Groups & Reservations Consultant

Airline Reservations & Groups Consultant Wanted !!

Do you have experience of working for an airline and looking for a new challenge.

Key Responsibilities

Group sales and reservations handling

Taking reservations calls from both direct passengers and trade partners

Generating airline bookings, changes, ancillary, etc. and issuing/reissuing tickets / EMDs (auto and manual fare build)

Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines

Daily and monthly airlines sales reports and reconciliation

Dealing with ticket reissues, upgrades, reroutes, lost tickets etc.

Taking calls from passengers and dealing with all aspects of customer service

Taking calls from Travel Agents & Tour operators

Occasional face to face dealing with passengersExperience:

Minimum two years' experience in an airline reservations role

GDS knowledge preferably Sabre

Knowledge of fares and ticketing an advantage

Good knowledge of MS Word, Excel, PowerPoint, Sabre, DDS and eSmash

Ability to work under pressure

Excellent telephone manner

Ability to work as part of a teamPersonal qualities:

Must be customer focused, well presented, and well spoken

Good time management and organisational skills

Must be professional whilst under pressure

Excellent attention to detail

Brilliant telephone manner

Ability to work under pressure

FlexibilityPackage

£30,000

Full time office based role

Monday - Friday working (8 hour shift)

Travel benefitsInterested please email (url removed) or apply here now