End User Support Specialist
Role Description & Technical Scope
End User Support Specialist / Service Desk
Bristol Office Up to £35,000 DOE
We're working with an established technology business that is looking for an experienced End User Support Specialist / Service Desk Consultant to join their team on a Hybrid basis
This is a 2nd line support role, ideal for someone with a strong background in an MSP environment who enjoys troubleshooting, taking ownership of issues and providing a high level of service to customers.
What we're looking for:
- Strong experience in a Service Desk / Technical Support role within an MSP
- Solid Microsoft knowledge across Windows, M365 and Azure
- Strong troubleshooting skills across devices, applications and networks
- Excellent communication skills and the ability to support non-technical users
- Experience working with remote support tools
- A Microsoft Associate level certification is essential
- A proactive, customer focused approach with a strong sense of ownership
If you're looking for your next opportunity in a remote technical support environment, we'd be keen to hear from you.
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Key Details
- Date Posted: 26 Oct 2026
- Location: Somerset
- Employment: Permanent
- Workplace: Remote
- Domain: IT, Software & Web Development
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Cap Resourcing Ltd
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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