CRM (Hubspot) Administrator

CRM (Hubspot) Administrator

Department: Core Operations

Employment Type: Part Time

Location: Zinc - London

Reporting To: Jaredd Jose

Compensation: £20,000 / year

Description

We're hiring a part-time CRM Admin to take day-to-day ownership of HubSpot administration at Zinc. You'll be the go-to person for user access, permissions, and data quality — keeping our CRM clean, secure, and running smoothly as the business scales. You'll work closely with the Operations team to document best practice and support teams across the business with routine data tasks and troubleshooting.

As this is a part-time role we're expecting this person to work 10am-3pm Monday-Friday, but we're open to discussions around this.

Key Responsibilities

• Administering HubSpot – Act as the day-to-day administrator for HubSpot CRM, managing user administration, permissions, teams and access controls.
• Guarding data quality – Monitor, audit, and improve data quality through regular reviews, deduplication, and compliance controls.
• Staying ahead of the game – Keep on top of CRM product updates, identifying any that may have a business use case here at Zinc.
• Documenting for consistency – Document administrative processes and promote consistent, compliant system usage across the business, especially for admins.
• Supporting data tasks – Assist with data imports, exports, and other routine data tasks.
• Troubleshooting connections – Help troubleshoot data flow and connectivity issues between HubSpot and connected systems.

Skills, Knowledge and Expertise

• HubSpot Administration – Hands-on experience administering a CRM platform (HubSpot preferred), including user permissions, teams, and access controls.
• Data Quality & Deduplication – Confident auditing, cleaning, and deduplicating CRM data at scale, with an eye for compliance.
• Process Documentation – Able to write clear, easy-to-follow documentation that keeps admin processes consistent across a growing team.
• Systems Troubleshooting – Comfortable diagnosing data flow and connectivity issues between HubSpot and other connected systems.
• Attention to Detail – Meticulous approach to data and process, spotting inconsistencies before they become problems.
• Clear Communicator – Explains technical CRM concepts simply, and works well with non-technical teams.

What we offer

• 24 days holiday + Bank Holidays + your birthday off
• £1200 annual benefits allowance (ThanksBen, from month 2)
• Early finish Fridays (16:00)
• Yearly company retreat abroad
• 30 days to Work from anywhere
• Enhanced Maternity, Paternity, and Adoption Leave (13 weeks full pay, 17 weeks half pay, then SMP for maternity, 1 month full pay for paternity/adoption)
• Statutory pension with NEST (3% employer, 5% employee)
• Unlimited access to Spill Therapy
• Company socials, quarterly team socials Free Monday lunches
• Nursery workplace benefit scheme (Yellownest)
• Option to lease an electric car through Electric Car Scheme
• Celebrated Zinc anniversaries