Customer Complaints Resolution Specialist
Role Description & Technical Scope
Hireful is partnering with a housing charity to recruit a Complaints Resolution Partner in Peterborough. This role focuses on customer‑centred handling of stage 1 and 2 complaints within a regulated environment, ensuring timely, fair outcomes and clear communication with customers.
You will investigate issues, work with contractors and internal teams, and craft empathetic, accurate written responses while maintaining Housing Ombudsman compliance in a fast paced, hybrid setting.
#J-18808-LjbffrReady to apply for this cyber security position?
This opportunity is hosted on CV-Library. Click below to view full details and submit your application.
Key Details
- Date Posted: 19 Oct 2026
- Location: peterborough
- Employment: Permanent
- Workplace: Hybrid
- Domain: Management & Operations
Need an ATS CV for this role?
Optimize your cyber CV with ATS-friendly templates before submitting your application.
Build Free CV NowEmployer Profile
hireful
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
More Jobs at hireful