Food Sales Administrator

British Japanese Food Company

Sales Admin at Acton Office

Salary: from 30K GBP

Working Hours

8:30 – 17:30 (1-hour unpaid lunch break)

Specific Roles

Sales Order Processing and Customer Service

Enter and process sales orders for all customers, liaising with logistics warehouses in the UK and the Netherlands, and issue final invoices upon receipt of CMR

Prepare and completion of all documentation needed for customs (COA, Export Certificate, Health Certificates, etc)

Completion of product forms/ promotion forms except for quality-related information

Maintenance of clear records for each customer file, internal and customer’s systems, updating any changes to individual procedures

Respond to various enquiries from customers

Ensure compliance with export and international trade requirement

Assisting sales managers when needed

Monitor payment status for pending orders with payment issues

Logistics arrangement

Daily communication with our warehouses and troubleshooting logistic/supply problems

Coordination with sales team re allocation of stock if shortage occurs, and set up rationing plan

Working closely with our current transport companies, to ensure that deliveries are made on time and in full.

Comply with customer-specific Incoterms requirements.

Essential Requirement

Fluent written & spoken English

Previous experience of administration work

Friendly and positive with customers

Proactive problem solver

Excellent communication skills and flexible thinking

Additional Requirement

Fluent written & spoken Japanese, other languages desirable

Experience handling complex export documentation.

Benefit

28 days of holidays (including bank holidays) increasing with service

Purchase of their products at 50% discount from retail price

Auto Enrolment Company Pension Plan

A bonus may be paid to all team members annually, based on the profitability of the company.

Cooking facility to prepare lunches

We regret to inform applicants that only shortlisted candidates will be notified. Thank you for your understanding