Hybrid Complaints Triage & Care Associate
Role Description & Technical Scope
Oodle Car Finance in Manchester is seeking a Complaints Telephony and Triage Associate to join a supportive, customer‑focused team. You will handle inbound and outbound calls regarding complaints, record data accurately, and provide timely updates to customers.
The role operates in a hybrid setup, Monday to Friday, 9am–5:30pm, totaling 37.5 hours per week. You will triage issues, escalate where needed, and work with multiple departments to ensure fair outcomes for customers.
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Key Details
- Date Posted: 19 Oct 2026
- Location: manchester
- Employment: Permanent
- Workplace: Hybrid
- Domain: Sales
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Oodle Car Finance
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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