Hybrid Technical Support Engineer: End-to-End Troubleshooter
Role Description & Technical Scope
OneRail in Kraków is seeking a Technical Support Engineer to be the front-line partner for customers, handling triage, deep investigations, and debugging across APIs, databases, and integration points. You will own issues end-to-end, communicate clearly with customers and internal teams, and may contribute small fixes under engineering practices.
The role requires 2–4 years in technical support or a related field, strong English/Polish communication, and familiarity with SQL.
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Key Details
- Date Posted: 09 Oct 2026
- Location: Remote
- Employment: Permanent
- Workplace: Remote
- Domain: General
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OneRail
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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