Digital Trust and Safety Specialist with Hebrew and English

We can issue a work permit for non-EU citizens, which will allow you to reside and work in our country.

Are you ready to take the next step in your career and achieve your next challenge?

If your answer is YES - join the leader in the CX (Customer Experience) industry TELUS Digital Bulgaria!

Responsibilities

As a Digital Trust and Safety Specialist with Hebrew and English you will:

• Review user-generated back‑office information, which may include sensitive or potentially disturbing content, and ensure compliance with established policies
• Take prompt and appropriate action on information that violates guidelines or poses risks
• Stay updated on internal policies to ensure accurate implementation
• Identify and analyze patterns to proactively address potential risks

Qualifications

We are looking for someone with:

• High attention to detail
• Comfortable processing sensitive information
• Strong ability to defend decisions and provide context with logical reasoning
• Ability to identify patterns in behavior to enhance decision‑making
• Strong organizational and time‑management skills to deal with shifting priorities and high volumes of work
• Experience investigating fraud, spam, or other types of inappropriate information is an asset

Required qualifications:

• Fluent in Hebrew
• B2 or higher English language skill

Benefits

• Relocation Bonus: €1,500 Gross (paid in 2 instalments) - to support relocation and initial rent costs
• 21 Days of Company-Provided Accommodation on arrival, and assistance in finding a long‑term home
• Fully paid training
• Stable job and career development opportunities
• Additional health insurance
• More than fifty benefits and services to choose from
• Positive international working environment
• Support and learning

With the provided opportunity, you'll enjoy all the benefits from our incredible TELUS Tower office in Sofia - such as top location in the city center, personal gym, relax and gaming areas, and the possibility to be part of an amazing team!

Does it sound like the perfect job for you? Apply now!