IT Operations Technician

About the role

We are looking for a new team member to help ensure the smooth daily operation of our business. The position is based in the UK at our London office (SecAlliance) or in Denmark, on-site at our office in Frederiksberg. If applying for the UK role you will need Right to Work documentation. We do not provide visa sponsorship for UK roles.

Your responsibilities

• Internal user support
• Employee onboarding and off‑boarding
• Server infrastructure maintenance (Linux)
• Office equipment maintenance and improvements
• Network maintenance
• Assistance in the implementation of internal services and systems
• Windows and macOS client support, as well as basic server support
• iOS and Android support
• Documentation of your own work
• Ordering hardware and equipment
• Miscellaneous ad hoc tasks within the IT Operations team

About you

We are looking for a patient and approachable candidate with a curious mind and a strong desire to help others who can enrich our current capabilities.

Requirements

• 2+ years of IT support experience
• Azure AD / Microsoft 365 experience
• Experience with server infrastructure, including VMware and/or Proxmox
• Experience with Atlassian products such as Jira and Confluence
• Technical competencies:
  • PowerShell, Shell and/or Bash
  • Microsoft Admin Portals (Azure, Microsoft 365 Admin, etc.)
  • Familiarity with different SaaS solutions
• Service‑oriented attitude
• Strong communication skills
• Excellent English language skills (verbal and written)
• Danish language skills advantageous if applying to work in Denmark
• Ability to translate user input into technical requirements
• Ability to research and drive a project to completion
• Good interpersonal skills
• Analytical and critical thinker
• Open‑minded and positive attitude
• Ability to multi‑task and prioritise effectively

Benefits

We offer a competitive benefits package that includes medical cover and a company pension.

Security Clearance

In accordance with country‑specific requirements, you must be able to obtain and maintain security clearance and have a clean criminal record.

Location

• London, UK – SecAlliance, One Canada Square, Canary Wharf, London, E14 5AA United Kingdom
• Frederiksberg, DK – CSIS Security Group, Lindevangs Allé 12, 2000 Frederiksberg Denmark

Job Details

• Job type: Permanent
• Working hours: Full‑time
• Working days: Day
• Industry sector: IT Operations
• Job level: Employee
• Application deadline: 26/07/2026
• Expected start date: September 2026
• Preferred location: London or Copenhagen

Contact

Christo Karafermanof