物流网络管理主管 / Logistics Development&Operations Supervisor

Job Responsibilities

• Network Planning: Design postal zone coverage and territory division; lead site selection, recruitment, and expansion of service outlets; optimize last-mile layout; and conduct assessment for new outlet opening, restructuring, or closure.
• Partner Recruitment & Onboarding: Identify and qualify local franchisees; conduct due diligence, lead commercial negotiations, and finalize contracts; provide pre-launch guidance and operational training.
• Outlet Performance Management: Monitor KPIs including shipment volume, successful delivery rate, delays, damage/loss, and customer complaints; conduct regular on-site visits; provide coaching and corrective action plans to drive performance targets.
• Policy & Standard Implementation: Disseminate company policies and operational standards; ensure strict adherence to SOPs; enforce performance evaluation and incentive/penalty frameworks.
• Incident & Cross-Team Coordination: Respond to emergencies: outlet operational crises, public complaints, capacity overload, lost/damaged shipments, etc.; collaborate with distribution centers and line-haul teams to resolve bottlenecks across the supply chain.
• Business Support & Optimization: Analyze outlet financial and operational data; provide guidance on cost control and market expansion; support underperforming partners; manage exit processes for non-compliant outlets.
• Stakeholder & Relationship Management: Maintain strong franchisee partnerships; mediate and resolve territorial and operational disputes between outlets.
• Reporting, Review & Planning: Prepare weekly/monthly reports covering network quality, shipment trends, and outlet health; deliver actionable insights and develop improvement plans for the upcoming period.
• Compliance & Risk Control: Oversee outlet compliance with local labor, tax, and operational regulations; identify and mitigate safety and business risks.

Requirements

• Fluent in both Spanish and Chinese — able to conduct all business operations and coordination independently in both languages.
• 1–3 years in logistics, express delivery, or cross-border transportation; experience in network planning, outlet operations, business expansion, or regional management is preferred.
• Associate/Bachelor’s degree in Logistics & Supply Chain Management, Transportation, Operations Management, Business Administration, Statistics, Finance, or a related field.
• Strong capabilities in network design, commercial negotiation, partner acquisition, and relationship management.
• Excellent data analysis and problem-solving skills — able to translate operational metrics into actionable improvement plans and drive execution.
• Hold a valid Spanish driving license and be willing to travel or be assigned to regional locations.