Sales Specialist - Enterprise Service Management
Role Description & Technical Scope
In this role you will drive growth of SCC’s Enterprise Service Management offering with a focus on ServiceNow and digital transformation. You’ll shape opportunities, build pipelines and engage senior stakeholders across enterprise and public sector customers. You will act as the ServiceNow subject matter expert and collaborate with cross-functional teams to deliver value-led solutions and commercial outcomes. This is a chance to influence large-scale IT transformation with a trusted advisory approach.
Pay / Benefits- base salary + commission
- large company benefits
- broad flexible benefits scheme
- 2 paid volunteering days a year
- hybrid working
- career development opportunities
- Develop and execute Enterprise Service Management sales plans across new and existing customers
- Build qualified pipeline and hit revenue and gross margin targets
- Engage CIOs and senior IT/business stakeholders to understand priorities and craft value-led solutions
- Lead discovery, workshops, business cases and executive presentations
- Serve as SCC’s ServiceNow subject matter expert across ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC and AI-enabled automation
- Collaborate with Account Managers, Solution Architects, Professional Services, ServiceNow and internal teams to progress opportunities to closure
- Support proposals, negotiations and development of repeatable Enterprise Service Management propositions
- Proven experience selling Enterprise Service Management, ServiceNow or related enterprise software
- Strong understanding of ServiceNow workflows (ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC)
- Track record building pipeline, closing complex opportunities and achieving targets
- Experience engaging senior stakeholders and building business cases and presentations
- Strong commercial acumen, communication and stakeholder management
- Experience in IT reseller, MSP, SI, consultancy or software vendor environments
- Stakeholder management
- Commercial acumen
- Effective communication
- ServiceNow platform expertise
- Knowledge of ITSM, ITOM, CSM, HRSD, SPM, SecOps, GRC
- AI-enabled workflow automation understanding
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Key Details
- Date Posted: 02 Oct 2026
- Location: london
- Employment: Permanent
- Workplace: Hybrid
- Domain: General
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SCC
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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