Office Administrator

Office Administrator

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Job Overview

The Office Administrator plays a key role in ensuring the smooth and efficient running of Spark Medical's head

office. As the first point of contact for visitors, colleagues, and external stakeholders, the postholder will

provide professional administrative support across the business, helping to maintain effective communication,

organisation, and operational efficiency.

Main Duties and Responsibilities

Administration & Office Support

1. Answer and direct incoming telephone calls professionally and efficiently.

2. Welcome visitors, clients, and candidates to the office, ensuring a positive first impression of the business.

3. Manage incoming and outgoing post, deliveries, and general office communications.

4. Support the Leadership Team with diary management and administrative tasks as required.

5. Assist with data entry and administrative projects as required.

6. Support the coordination of company events, training sessions, and meetings.

Compliance & General Responsibilities

1. Maintain confidentiality and handle sensitive information appropriately.

2. Support compliance with company policies, procedures, and data protection

requirements.

3. Work collaboratively with colleagues across departments to support business operations.

4. Perform any other duties commensurate with the responsibilities, skills, and level of the post.

Person Specification

Essential Skills & Experience

• Educated to GCSE level (or equivalent), including English and Mathematics.

• Excellent organisational and time-management skills.

Strong verbal and written communication skills.

• Ability to prioritise workloads and work effectively in a busy environment.

• High level of accuracy and attention to detail.

• Professional and confident telephone manner.

• Ability to work independently and as part of a team.

Desirable

• Previous experience in an administrative, office support, reception, or customer service role.

• Business Administration apprenticeship, NVQ, or equivalent qualification.

• Experience using electronic filing or document management systems.

IT Skills

The successful candidate must:

• Be computer literate with strong IT skills.

• Be proficient in Microsoft Word, Excel, Outlook, and Teams.

• Be comfortable learning and using company-specific systems and software.

• Be confident in data entry, record management, and electronic filing systems.

Professional Standards

The postholder is expected to act in accordance with the Company's values, Code of Conduct, Equality,

Diversity and Inclusion Policy, and Dignity at Work Policy at all times. The postholder will demonstrate

professionalism, respect, integrity, and accountability in their interactions with colleagues, customers, and

stakeholders.

Spark Medical is committed to creating an inclusive workplace where everyone is treated with dignity and

respect. We welcome applications from all suitably qualified individuals regardless of age, disability, gender

reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual

orientation.

This job description is intended to provide an overview of the role and is not an exhaustive list of

responsibilities. The postholder may be required to undertake other duties commensurate with the nature,

level, and responsibilities of the role