People & Operations Manager

People & Operations Manager

Location: Warwickshire / West Midlands

The Opportunity

Our client is a successful and profitable service-led business operating across a national network, with ambitious growth plans and strong private investment backing.

Following a period of significant growth, they are seeking an experienced People & Operations Manager to establish and develop their internal people function whilst supporting key operational activities across the business.

This is a unique opportunity for a commercially minded HR professional who enjoys working in a hands-on environment and wants to make a genuine impact within a growing organisation.

The Role

Reporting into the senior leadership team, you will take ownership of the people agenda whilst supporting operational effectiveness across a multi-site workforce.

Key responsibilities will include

People & HR

Developing and implementing practical HR policies and procedures

Supporting managers with employee relations matters

Driving employee engagement and retention initiatives

Managing recruitment and onboarding activities

Supporting performance management processes

Advising on employment law and best practice

Reviewing and enhancing existing people processes

Supporting organisational change and business growth initiatives

Developing management capability across the business

Ensuring compliance with HR legislation and company policiesOperations

Supporting operational efficiencies and continuous improvement initiatives

Working alongside field-based teams to improve performance and engagement

Producing management information and reporting

Assisting with health, safety and compliance processes

Supporting operational planning and resource management

Working closely with key stakeholders across the businessFleet Oversight

Supporting the management of a company vehicle fleet

Liaising with external providers and suppliers

Monitoring vehicle compliance and utilisation

Assisting with driver standards and related processes

About You

We are interested in speaking with candidates who can demonstrate:

Previous experience in a standalone HR Manager, HR Business Partner or People Manager position

Strong employee relations experience

Experience developing HR policies, procedures and people frameworks

Ability to build credibility with operational and field-based teams

Commercial awareness and a pragmatic approach to problem solving

Strong stakeholder management skills

Confidence working autonomously within a growing businessDesirable

Experience within automotive, fleet, engineering, logistics, field service or multi-site environments

Exposure to fleet operations or vehicle management

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