Commercial Operations and Enablement Specialist
Role Description & Technical Scope
WhatYouWillDoAs a Commercial Operations and Enablement Specialist within our Controls EMEA business, you will support the commercial excellence agenda by driving data quality, sales process discipline, reporting accuracy, pipeline visibility and sales enablement activities. Working closely with Sales, Service, Marketing, Product Management, Finance, Pricing and Operations teams, you will help strengthen CRM adoption, improve commercialperformancetrackingandenabledata-drivendecisionmakingacrosstheregion.ThisroleofferstheopportunitytocollaboratewithstakeholdersacrossEMEAwhilecontributingtoprofitablegrowthandoperationalexcellence.WhatWeOfferCompetitivesalaryplusbonusplan25daysholidayplusbankholidaysPrivate healthcarePensionLifeinsuranceEmployeeAssistanceProgramEmployeereferralschemeEmployeediscountsCycletoWorkschemeDiscountsonJohnsonControlsproductsTrainingandcareerdevelopmentopportunitiesSupportive,collaborativeandsafety-drivencultureHowYouWillDoItCoordinatecommercialplanningactivities,includingperformancereporting,actiontrackingandgovernancefollow-up.DriveSalesforcedataquality,opportunitymanagement,accountdisciplineandpipelinehygieneacrosstheEMEAControlsbusiness.Prepareandanalysedataforpipelinereviews,forecastdiscussions,businessreviewsandKPItracking.Develop,maintainandenhancePowerBIdashboards,reportsandperformancesummaries.Supportsalesenablementinitiativesthroughonboardingresources,playbooks,trainingmaterialsandinternalcommunications.Monitoradoptionofcommercialtools,dashboardsandenablementprogrammes.PartnerwithSalesandMarketingteamstosupportdemandgenerationactivities,installedbasegrowthandcampaignconversiontracking.Identifyprocessimprovementopportunities,documentstandardwaysofworkingandsupportimplementationofbestpractices.Coordinatewithcross-functionalstakeholderstoensuretimelyinputs,issueresolutionandactioncompletion.Contributetocontinuousimprovementprojectsusingdataanalysis,structuredproblem-solvingandchangemanagementprinciples.WhatWeAreLookingForRequiredBachelor'sdegreeinBusiness,Engineering,Finance,Marketing,DataAnalyticsorarelateddiscipline.5-7years'experienceincommercialoperations,salesoperations,businessanalytics,salesenablement,marketingoperationsorasimilarrole.ExperienceusingSalesforce,PowerBI,ExcelandMicrosoft365applications.GoodunderstandingofCRMprocesses,salespipelinemanagement,forecastingandbusinessperformancereporting.Stronganalyticalandproblem-solvingskillswithexcellentattentiontodetail.Abilitytotranslatedataintomeaningfulinsightsandrecommendations.Strongcommunicationandstakeholdermanagementskillsacrossmultiplefunctionsandcountries.Proactive,organisedandaccountablewithacontinuousimprovementmindset.BeneficialExperiencewithincontrols,buildingtechnologies,industrialsolutions,energymanagement,softwareorotherB2Btechnicalsalesenvironments.Knowledgeofcommercialenablementprogrammes,salestraininginitiativesormarketingoperations.Experiencesupportingregionalorinternationalcommercialteams.Interestindevelopingadvancedanalytics,automationandcommercialexcellencecapabilities.#LI-JB3#LI-HybridSummaryLocation: Manchester-Manchester-United Kingdom; London-London-UK; Birmingham-Midlands-United KingdomType: Full time
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Key Details
- Date Posted: 15 Oct 2026
- Location: manchester
- Employment: Permanent
- Workplace: Hybrid
- Domain: Building Services Engineering, Building Completion and Support Services
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Johnson Controls
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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