Scaled Customer Success Manager (Dach) | Migration & Growth
Role Description & Technical Scope
Serrala seeks a Scaled Customer Success Manager in Barcelona to own the success of a 1,500+ customer portfolio across cloud and on-premise environments. You will lead migration to Cloud, drive adoption, and safeguard retention in a multi-year transformation, partnering with key internal teams. You must be a native German speaker with English proficiency, capable of designing playbooks, health scoring, and automation to improve data hygiene and standardized engagement across the portfolio. #J-18808-Ljbffr
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Key Details
- Date Posted: 23 Oct 2026
- Location: United Kingdom
- Employment: Permanent
- Workplace: Hybrid
- Domain: Customer Service
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Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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