School Receptionist - Outstanding Primary School

School Receptionist - Outstanding Primary School

Location: Sutton Coldfield, Birmingham, B75

Job Type: Full-Time, Long-Term

Start Date: Monday 2nd November 2026

End Date: Friday 18th December 2026 (with potential to be extended)

Hours: Monday to Friday, 8:30am - 4:00pm

School Type: Primary School

Ofsted Rating: Outstanding

Experienced School Receptionist Required

Supply Heroes are recruiting on behalf of a welcoming and highly regarded Outstanding Primary School in Sutton Coldfield (B75) for an experienced School Receptionist to join their office team on a full-time basis after half term.

This is an excellent opportunity to join a supportive and friendly school environment where

you will play a key role as the first point of contact for parents, pupils, staff, visitors, and external agencies.

The school is looking for a confident and professional individual who can hit the ground running within a busy school office environment.

Essential

Requirements

Applications will only be considered from candidates who have:

• Previous school receptionist experience.
• Experience using Arbor software.
• Excellent communication and customer service skills.
• Experience working in a busy school office environment.
• The ability to manage multiple tasks and prioritise effectively.

Candidates without previous school receptionist experience and Arbor experience will not be considered.

Key Responsibilities

• Acting as the first point of contact for telephone enquiries.
• Greeting and assisting parents, visitors, pupils, and staff.
• Responding to general enquiries via email.
• Managing the reception area and visitor sign-in procedures.
• Updating and maintaining records using Arbor.
• Supporting attendance, admissions, and general administrative tasks.
• Providing administrative support to the wider school office team.
• Ensuring safeguarding and visitor procedures are followed at all times.

The Ideal Candidate Will Have

• Previous experience as a School Receptionist.
• Strong working knowledge of Arbor software.
• A friendly, approachable, and professional manner.
• Excellent organisational and administrative skills.
• Strong IT skills and attention to detail.
• The ability to remain calm and professional in a busy environment.
• A genuine passion for supporting schools, pupils, and families.

What the School Offers

• Outstanding Ofsted-rated primary school.
• Friendly and welcoming staff team.
• Supportive leadership team.
• Well-organised and professional working environment.
• Opportunity for the role to be extended beyond the initial assignment.
• Excellent transport links within Sutton Coldfield and the surrounding areas.

Apply Now

If you are an experienced School Receptionist with Arbor experience and are available from 2nd November 2026, we would love to hear from you.

Supply Heroes is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to enhanced DBS and satisfactory compliance checks.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults in line with the DfE statutory guidance ‘Keeping Children Safe in Education’. Therefore, applicants will be subject to a variety of checks, including an enhanced DBS check (unless on the update service) along with a variety of others including an online search as part of our due diligence on shortlisted candidates. This job advert is exempt from the Rehabilitation of Offenders Act 1974 and complies to the amendments to the Exceptions Order 1975, 2013 and 2020.

Supply Heroes is an equal opportunities employer with a zero-tolerance approach to discrimination, bullying or harassment on grounds of sex, age, race, marital status, pregnancy and maternity, disability, sexual orientation, gender identity, gender expression, gender reassignment, sex characteristics, religion or beliefs