Team Leader
Role Description & Technical Scope
Job Title
Team Leader
Salary
£ – £ pro rata
Hours
0.59 FTE (21 h per week)
Contract
Permanent
Responsible to
Project Manager
Employed by
Coventry Citizens Advice
Based at
Coventry Citizens Advice Offices with remote working as required
Applications will be assessed on a rolling basis.
Purpose of the Role
The Team Leader will provide day-to-day operational leadership for our CORE Project Coventry, ensuring that referrals move through the service promptly, staff are well supported and residents receive consistent, person-centred help. The postholder will manage workflow, caseloads, performance and case-recording standards, working closely with the Referral and Performance Administrator, Project Manager and Advisors.
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Key Details
- Date Posted: 07 Oct 2026
- Location: coventry
- Employment: Permanent
- Workplace: Remote
- Domain: Management & Operations
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