Trainee Lettings Consultant
Role Description & Technical Scope
Our client is an established property business seeking a motivated and customer-focused Lettings Consultant to join their growing team.
This is an excellent opportunity for someone looking to start or develop a career within the property industry, with full training and support provided.
The successful candidate will play a key role in helping prospective tenants find their next home, conducting property viewings, building relationships with customers and supporting the day-to-day success of the lettings department.
Company Benefits:
- Realistic on-target earnings.
- Full training and ongoing professional development.
- Supportive and collaborative working environment.
- Company pension scheme.
- Health and wellbeing programme.
- Sick pay.
- Company events and team activities.
- Clear career progression opportunities.
Key Responsibilities
- Building strong relationships with prospective tenants and understanding their property
requirements.
- Matching customers with suitable properties and arranging viewings.
- Conducting property viewings and delivering an excellent customer experience.
- Supporting the creation of new tenancies and progressing applications.
- Managing customer enquiries via telephone, email and face-to-face interactions.
- Maintaining accurate records and updating internal systems.
- Working closely with colleagues to ensure the smooth running of the department.
- Supporting business growth through exceptional customer service and relationship management.
- Assisting with general administration and ad hoc duties as required.
Experience and Skills
Requirements
- Previous experience in customer service, sales, hospitality, retail or a client-facing role would be advantageous but is not essential.
- Passionate about delivering outstanding customer service.
- Excellent communication skills, both written and verbal.
- Confident building rapport with a wide range of customers.
- Positive attitude and strong work ethic.
- Ability to work under pressure and manage multiple priorities.
- Team-oriented approach with the ability to build strong working relationships.
- Willingness to learn and develop a career within the property sector.
- Full UK Driving Licence and access to your own vehicle are essential.
If you have not been contacted within 5 working days, then unfortunately on this occasion your CV has not been shortlisted
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Key Details
- Date Posted: 26 Oct 2026
- Location: RH10, Crawley, West Sussex
- Employment: Permanent
- Workplace: Hybrid
- Domain: Property Services
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