Global ITSM Service Manager | ITIL v4 | SLA & Governance
Role Description & Technical Scope
Centoffer is seeking a senior ITSM professional to lead ITIL-aligned service management for our global pharma manufacturer’s EMEA sites. The role focuses on governance, SLA reporting, and stakeholder relationships across multiple locations.
Responsibilities include owning governance, SLA reporting and reviews, and managing senior stakeholder relationships to ensure compliant and effective IT service delivery in a regulated industry.
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Key Details
- Date Posted: 22 Oct 2026
- Location: zürich
- Employment: Permanent
- Workplace: Hybrid
- Domain: Bio & Pharma & Health
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Centoffer
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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