Shift Engineer — 24/7 IT Service Assurance & Incident Response
Role Description & Technical Scope
Claranet is seeking a Shift Engineer for its Service Assurance team in the United Kingdom. The role focuses on proactive management of monitoring outputs, incident triage, and maintaining service reliability by following defined processes.
You will work closely with the Service Assurance Shift Leader to meet objectives, respond to alerts, and ensure effective resolution within set SLAs while keeping customers informed throughout the lifecycle.
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Key Details
- Date Posted: 10 Oct 2026
- Location: , england, united kingdom
- Employment: Permanent
- Workplace: Hybrid
- Domain: IT & Technology
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Claranet
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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