Specialist, Corporate Actions Representative

As Team Lead, Corporate Actions, you oversee the execution of mandatory and voluntary corporate action processing and related custody/accounting tasks. You coordinate with operating areas and clients, support inquiries, and guide junior staff to ensure accurate and compliant handling. You review reconciliations, audit event files, and drive process improvements. You train the team to meet regulatory and policy requirements, while leading a small corporate actions unit to achieve team goals.

• wellbeing programs
• family-friendly policies
• inclusive employment policies
• employee forums

• Lead the corporate action processing for mandatory and voluntary events
• Process liability notices and allocate dividend/interest payments
• Communicate needs and issues with internal teams and clients
• Coach and train junior staff on tools, processes, and client support
• Review reconciliations of client and agent holdings for accuracy
• Audit event files to ensure documentation compliance
• Identify improvement opportunities and develop actionable plans
• Escalate and resolve complex client account or record issues
• Provide guidance to the team to ensure policy and regulatory compliance
• Support and contribute to achievement of team objectives

• 3-5 years of total work experience preferred
• Experience in financial services processing and corporate actions preferred
• High School education required; Bachelor’s degree preferred
• Applicable local/regional licenses or certifications as required by the business

• coaching and mentoring
• effective communication with clients and internal teams
• problem solving and critical thinking
• collaboration and teamwork
• training staff on technical tools and systems
• knowledge of internal control and compliance processes