Luxury Reservations Specialist – Guest Experience
Role Description & Technical Scope
Mandarin Oriental Hyde Park is seeking a Reservations Executive to join our luxury reservations team in London. The role is 39 hours per week across a rotating schedule, Monday to Sunday, focusing on delivering exceptional guest experiences and precise booking administration.
You will handle reservation clean-up, coordinate with guests and third‑party bookers, respond to calls per LQA and Forbes standards, and manage timely email responses.
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Key Details
- Date Posted: 19 Oct 2026
- Location: london
- Employment: Permanent
- Workplace: Hybrid
- Domain: Management & Operations
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Mandarin Oriental
Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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