MI

Guest Services Lead: Create Welcoming Experiences

Mitie Cleaning & Hygiene Services cardiff Posted 19 Oct 2026 Closing: 18 Nov 2026
Permanent Hybrid Featured

Role Description & Technical Scope

Mitie is seeking a Guest Services Lead for St David's Cardiff to direct a high-performing team in a busy city-centre setting. You will ensure a welcoming, friendly and professional experience for every guest, guiding service excellence and continuous improvement across touchpoints.

You will lead by example, develop staff, and drive performance while managing conduct and coverage during peak times. A strong focus on customer satisfaction and collaboration with partners is essential.

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Key Details
  • Date Posted: 19 Oct 2026
  • Location: cardiff
  • Employment: Permanent
  • Workplace: Hybrid
  • Domain: Management & Operations
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Employer Profile
MI
Mitie Cleaning & Hygiene Services
Verified Tech Employer

Enterprise technology firm or security consultancy operating across the UK digital defense ecosystem.

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