Trust & Safety Lead — Incident Response & Compliance
Role Description & Technical Scope
Dott is seeking a Trust & Safety Lead to oversee a small in-house team focused on protecting riders, partners, and the business. You will balance day-to-day operations with a long-term safety vision, collaborating with Legal, Ops, Data, and Tech to strengthen processes and tooling.
You will be the primary escalation point for urgent cases, manage insurance and DSAR workflows, and drive metrics and SLAs to reduce risk and protect our users across Europe and the Middle East.
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Key Details
- Date Posted: 23 Oct 2026
- Location: United Kingdom
- Employment: Permanent
- Workplace: Hybrid
- Domain: Customer Service
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Verified Tech EmployerEnterprise technology firm or security consultancy operating across the UK digital defense ecosystem.
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