AC

Deskside Support Specialist - Enterprise IT & Security

Acora - IT, Cyber & AI ellesmere port Posted 17 Oct 2026 Closing: 16 Nov 2026
Permanent Hybrid

Role Description & Technical Scope

Acora is seeking a Deskside Support Analyst to join its Service Operations team in the UK. You will provide face-to-face and on-site technical support for end users, resolving hardware, software and access issues while adhering to ITIL standards.

You will interact with service desk, infrastructure, and security teams to maintain high service levels. You will work with Windows OS/Server, AD/Entra ID, Microsoft 365 and Azure, with on-call rotations as required.

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Key Details
  • Date Posted: 17 Oct 2026
  • Location: ellesmere port
  • Employment: Permanent
  • Workplace: Hybrid
  • Domain: Finance, IT & Technology
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Acora - IT, Cyber & AI
Verified Tech Employer

Enterprise technology firm or security consultancy operating across the UK digital defense ecosystem.

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